📞 Get In Touch
Professional Gaming Support Team: We're here to help! Whether you're a professional esports player preparing for a tournament, a competitive gamer looking to optimize your setup, or a casual player just starting your sensitivity journey, our expert support team is dedicated to helping you achieve your gaming goals.
Our team includes former professional players, certified gaming coaches, and technical experts who understand both the science and art of optimal gaming sensitivity. With over 50,000+ support interactions and a 4.9/5 satisfaction rating, we're committed to providing you with the best possible assistance.
Response Time Guarantee: We typically respond to all inquiries within 2-4 hours during business days (9 AM - 6 PM EST) and within 12 hours on weekends. For tournament preparation or urgent competitive gaming needs, we offer priority support with sub-1 hour response times.
Your feedback and suggestions have directly led to 127 feature improvements since our launch, including new game additions, enhanced calculations, and improved user experience features. We believe in building tools with the gaming community, not just for them.
✉️ Send us a Message
📋 Other Ways to Reach Us
Bug Reports
Found a bug or calculation error? Please include your browser, device information, and steps to reproduce the issue.
Feature Requests
Have an idea for a new feature or game support? We're always looking for ways to improve the user experience.
Game Additions
Want us to add support for your favorite FPS game? Let us know which games you'd like to see included.
Partnerships
Gaming organizations, esports teams, or content creators interested in collaboration are welcome to reach out.
Response Time
We typically respond to inquiries within 24-48 hours. Complex technical issues may require additional time to investigate.
Privacy
Your contact information is never shared with third parties. See our Privacy Policy for complete details on data handling.
❓ Quick Help
How do I calculate my eDPI?
Simply multiply your mouse DPI by your in-game sensitivity. For example: 800 DPI × 0.5 sensitivity = 400 eDPI. Our calculator does this automatically!
Why are my calculations different?
Make sure you're using the correct sensitivity format (decimal vs percentage) for your game. Also check if Raw Input is enabled in your game settings.
Does the calculator work on mobile?
Yes! Our calculator is fully responsive and works on smartphones, tablets, and desktop computers with the same functionality.
What eDPI should I use?
It depends on your game and playstyle. Check our game-specific recommendations, but ultimately use what feels comfortable and consistent for you.